Terms of service
Effective Date: January 1, 2022
Welcome to PawWardrobe.store. These Terms of Service ("Terms") govern your access to and use of our website, products, services, and related content. By accessing, browsing, or purchasing from PawWardrobe.store, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.
Throughout this agreement, the terms "we," "our," "us," and "PawWardrobe.store" refer to PawWardrobe.store, while "you," "your," and "customer" refer to any individual or entity accessing or using our website.
1. Acceptance of Terms
By using this website, you confirm that:
You are at least the age of majority in your country or region.
You have the legal authority to enter into binding agreements.
You will comply with all applicable laws and regulations.
You agree to use this website only for lawful purposes.
Your continued use of the website constitutes ongoing acceptance of these Terms.
2. About PawWardrobe.store
PawWardrobe.store is an online retailer specializing in premium pet apparel and accessories. We strive to provide stylish, comfortable, and carefully selected products for dogs, cats, and other companion animals.
While we make every effort to ensure accurate product descriptions and high-quality service, we cannot guarantee that every product will perfectly meet every customer's expectations due to differences in pet size, preferences, or individual circumstances.
3. Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
Changes become effective immediately upon publication on this website.
It is your responsibility to review these Terms periodically.
4. Website Availability
We aim to keep our website available at all times. However, we do not guarantee uninterrupted access.
Website availability may be affected by:
Maintenance
Technical issues
Server upgrades
Internet disruptions
Security incidents
Force majeure events
We are not liable for temporary interruptions.
5. Account Responsibility
If you create an account, you agree to:
Provide accurate information.
Keep your password confidential.
Update your information when necessary.
Notify us immediately of unauthorized access.
You are responsible for all activities conducted under your account.
6. Product Information
We make every effort to ensure that product information is accurate.
However, we cannot guarantee that:
Product descriptions are error-free.
Colors appear exactly the same on every screen.
Images perfectly represent every product variation.
Measurements are completely free from minor tolerances.
Slight differences may occur due to photography, manufacturing, or display settings.
7. Pricing
All prices displayed on our website are subject to change without notice.
We reserve the right to:
Correct pricing errors.
Modify prices.
Introduce promotional pricing.
End promotional campaigns.
Cancel orders affected by pricing mistakes.
If a pricing error occurs after an order is placed, we will contact you before processing whenever possible.
8. Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to:
Refuse any order.
Limit purchase quantities.
Cancel suspicious transactions.
Decline orders that violate these Terms.
Order confirmation emails acknowledge receipt but do not constitute final acceptance.
9. Payment
We accept secure payment methods supported through Shopify.
By submitting payment information, you represent that:
You are authorized to use the payment method.
Payment information is accurate.
Funds are available.
Orders may be declined if payment authorization fails.
10. Shipping
Shipping times provided on our website are estimates only.
Actual delivery may vary due to:
Weather conditions
Customs processing
Carrier delays
Holidays
High shipping volumes
Events beyond our control
We are not responsible for delays caused by third-party shipping providers.
11. Risk of Loss
Ownership and responsibility for products transfer to the customer upon successful delivery to the shipping address provided.
Customers should inspect packages promptly upon delivery.
12. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy, which forms part of these Terms.
Customers should review that policy before making a purchase.
13. Intellectual Property
All content available on PawWardrobe.store is protected by applicable intellectual property laws.
This includes, but is not limited to:
Logos
Graphics
Product photography
Website design
Icons
Text
Videos
Branding
Layout
Software
Digital assets
No content may be copied, reproduced, distributed, or modified without our prior written permission.
14. User Conduct
You agree not to:
Use the website for unlawful purposes.
Upload malicious software.
Attempt unauthorized access.
Interfere with website functionality.
Harvest customer information.
Distribute spam.
Violate intellectual property rights.
Engage in fraudulent activity.
Violation of these Terms may result in suspension or permanent restriction of access.
15. Customer Reviews
Customers may voluntarily submit reviews or feedback.
By submitting content, you grant PawWardrobe.store a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish such content for marketing or business purposes.
We reserve the right to remove content that is offensive, misleading, defamatory, or unlawful.
16. Promotions
From time to time, we may offer:
Discount codes
Seasonal promotions
Free gifts
Loyalty rewards
Limited-time campaigns
Promotions may have specific eligibility requirements and expiration dates.
We reserve the right to modify or discontinue promotions without prior notice.
17. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for:
Third-party content
Privacy practices
Product quality
Service availability
External policies
Accessing third-party websites is at your own risk.
18. Disclaimer of Warranties
To the fullest extent permitted by law, our website and services are provided on an "as is" and "as available" basis.
We do not guarantee:
Continuous availability
Error-free operation
Absolute accuracy
Compatibility with every device
Freedom from viruses or malicious software
Your use of the website is at your own risk.
19. Limitation of Liability
To the maximum extent permitted by applicable law, PawWardrobe.store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Website use
Product purchases
Delayed shipments
Service interruptions
Data loss
Lost profits
Business interruption
Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.
20. Indemnification
You agree to indemnify and hold harmless PawWardrobe.store, its owners, employees, affiliates, partners, and service providers from any claims, damages, losses, liabilities, or expenses arising from:
Your misuse of the website.
Your violation of these Terms.
Your infringement of third-party rights.
Your unlawful conduct.
21. Privacy
Your use of our website is also governed by our Privacy Policy.
By using PawWardrobe.store, you consent to the collection, processing, and storage of personal information as described in our Privacy Policy.
22. Force Majeure
We shall not be liable for delays or failures resulting from events beyond our reasonable control, including:
Natural disasters
Floods
Fires
Pandemics
Government actions
Labor disputes
Transportation disruptions
Internet outages
Cybersecurity incidents
Performance will resume as soon as reasonably practicable.
23. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved through the appropriate courts located within Canada, unless otherwise required by applicable consumer protection laws.
24. Severability
If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
25. Entire Agreement
These Terms, together with our Return & Refund Policy, Shipping Policy, Privacy Policy, and any additional policies published on our website, constitute the entire agreement between you and PawWardrobe.store regarding your use of our services.
26. Waiver
Failure by PawWardrobe.store to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision at a later time.
27. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
PawWardrobe.store
Address
3001 Rue Saint-Antoine O
Westmount, QC H3Z 1W8
Canada
Email
support@PawWardrobe.store
Phone
(416) 366-8667
We are committed to providing a secure, transparent, and enjoyable shopping experience. Thank you for choosing PawWardrobe.store as your trusted destination for premium pet fashion and accessories.