Contact Us

At PawWardrobe.store, we are dedicated to providing exceptional customer service and ensuring that every shopping experience is smooth, enjoyable, and worry-free. Whether you have questions before placing an order, need assistance with sizing, want to check the status of your shipment, or require help with a return, our friendly support team is always here to assist you.

We believe that outstanding customer care is an essential part of the luxury boutique experience. Every inquiry is handled with professionalism, respect, and attention to detail because your satisfaction—and your pet's happiness—are our highest priorities.

Get in Touch

PawWardrobe.store

Address
3001 Rue Saint-Antoine O
Westmount, QC H3Z 1W8
Canada

Email
support@PawWardrobe.store

Phone
(416) 366-8667

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

Saturday
10:00 AM – 4:00 PM (Eastern Time)

Sunday & Public Holidays
Closed

How We Can Help

Our support team is happy to assist with:

Product recommendations
Sizing guidance
Order status and tracking
Shipping and delivery inquiries
Returns and exchanges
Refund requests
Payment assistance
Product care instructions
General questions about our collections

To help us assist you more efficiently, please include your order number and the email address used for your purchase when contacting us.

Our Promise

At PawWardrobe.store, every customer deserves attentive service, honest communication, and prompt support. We strive to respond to all email inquiries within 24–48 business hours and are committed to resolving every concern as quickly and fairly as possible.

Thank you for choosing PawWardrobe.store. We appreciate your trust and look forward to helping you and your beloved companion enjoy premium pet fashion with confidence.